Privacy Policy

Last updated: 06 August 2026

1. Information We Collect

We collect information you provide directly, including name, email address, phone number, and payment information. We also collect usage data such as API call logs, message history, and IP addresses for security and analytics.

2. How We Use Your Information

• To provide and improve the Platform
• To process payments and manage your subscription
• To send service-related communications (account alerts, OTPs)
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with:

• Meta (WhatsApp): To deliver messages via the WhatsApp Business API
• Cashfree: To process payments securely
• Service providers who assist in platform operations under confidentiality agreements
• Law enforcement when required by law

4. Data Security

We use industry-standard encryption and security practices. API keys and passwords are stored using one-way hashing. Access tokens are encrypted at rest. However, no system is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Message logs are retained for 90 days. You may request deletion of your data by contacting support.

6. Cookies

We use session cookies to authenticate you. We do not use third-party tracking cookies.

7. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@example.com to exercise these rights.

8. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes via email or a platform notice.

10. Contact

For privacy concerns: support@example.com